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Written by Kawal Preet, President, AMEA, FedEx Express, the byline outlines the insights FedEx has gathered on business recovery. It covers the following stages of business recovery:

  • Forbearance: Handling the business when odds seem stacked against the company
  • Resilience: Continuing to stay the course and maintaining margins
  • Agility: Making changes, such as re-thinking core elements of operation
  • Transformation: Entirely shifting business models if needed, to adapt to the new world

Please find the article here.