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Date: Tuesday, October 27, 2020

Time: 10:00 AM

The path to recovery in the current downturn lies in the strength of a brandā€™s digital experience.

From placing an order to submitting a service request or paying a bill, the most effective digital experiences enable customers to easily complete their desired tasks.

Itā€™s more important than ever to identify where the experience gaps are in the digital customer journey, to measure and improve your digital content and web/app experience, so that you can create interactions that are emotionally engaging, and better connect with customers so they want to return.

Join Qualtrics and a select group of your peers on October 27 at 10:00 AM for this virtual workshop to discover how you can digitize your business strategy and find your competitive advantage in the new world of CX. Drawing upon real-life examples of brands that are successfully navigating the digital opportunity our team of CX experts will take you through:

– How business models have been transformed
– Digitising your business strategy
– Experience Management in the digital era
– How organizations are closing the digital experience gap
– Kickstarting your digital CX program

Spaces are limited for this opportunity to share knowledge and best practice. Please reserve your seat here.